Shipping policy
Shipping Policy
At WildSoulWear, we currently ship orders within Australia and the United States.
Processing Time
Orders are typically processed and prepared for shipment within 1–3 business days.
Processing time is separate from shipping time. Orders placed on weekends or public holidays may begin processing on the next business day.
Shipping Time
After your order has been processed and dispatched, estimated delivery time is:
- Australia: 3–7 business days
- United States: 3–7 business days
Including processing time, most orders are expected to arrive within approximately 4–10 business days from the date the order is placed.
Delivery times are estimates and may occasionally be affected by carrier delays, weather, public holidays, or other circumstances outside our control.
Shipping Costs
Our standard shipping rates are:
- 1 T-shirt: $9.95 shipping
- 2 or more T-shirts: Free standard shipping
The applicable shipping cost will also be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Please allow some time for tracking information to become active after your order has been handed over to the shipping carrier.
Shipping Destinations
We currently ship only to:
- Australia
- United States
We do not currently offer shipping to other countries.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us as soon as possible at riyanabbas78@gmail.com.
We cannot guarantee that an address can be changed once an order has entered production or has been dispatched.
Delayed Orders
If your order has not arrived within the expected delivery timeframe, please first check the tracking information provided in your shipping confirmation email.
If you still require assistance, contact us at riyanabbas78@gmail.com and include your order number.
Lost or Damaged Orders
If your order appears to have been lost in transit, or if it arrives damaged, please contact us as soon as possible at riyanabbas78@gmail.com with your order details.
We will review the issue and help provide an appropriate resolution.
Contact Us
For any questions regarding shipping or delivery, please contact:
WildSoulWear
Email: riyanabbas78@gmail.com
Phone: 0468 147 251
Address: 6 Ian Avenue, Ringwood East, VIC 3135, Australia